We had an excellent experience with Hometown Heroes Heating and Cooling and couldn’t be happier with the service we received. Steve and Justice came to our home to repair our gas fireplace, and from the moment they arrived, they were friendly, professional, and knowledgeable. They took the time to thoroughly explain what needed to be done before starting the work and patiently answered all of our questions, which made us feel comfortable and informed throughout the entire process. As the repair progressed, they kept us updated on what they were doing and why, so there were no surprises. Their attention to detail and clear communication really stood out. Once the job was completed, they made sure everything was working properly and cleaned up the area completely before they left. It’s clear that Steve and Justice take pride in their work and truly care about their customers. We highly recommend Hometown Heroes Heating and Cooling to anyone in need of reliable, high-quality service, and we would absolutely work with them again in the future.
I had a water softener installed. Justice our technician who did the installation was a true professional! This is the 3rd job they have done for me I wouldn’t use anybody else for my heating and cooling and plumbing needs! Give them a chance you won’t be disappointed!
12/16/25: Justice was a wonderful technician. He came out to look at my faulty main shut off valve and regulator. Provided a reasonable price and got to work. Thank you! 12/31/25: Scheduled another appointment to check a leak from under my kitchen sink. Caleb went through the trouble of pulling my dishwasher out and disconnecting the line to confirm the problem. I appreciate his thoroughness as well as his brake down of the quote. I decided the fix the issue this time, but I definitely recommend Hometown Heros!